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Balloons
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How far in advance should I book?
If you'd like a custom install, we'd recommend booking at least 4 weeks in advance. It's never too early to start planning!
For grab & go garlands, we appreciate a week's notice but can always try our best to help with last minute events.
Do you charge a delivery fee?
Custom installs will have a 20% delivery & installation fee added to the total. We also offer grab & go options that will be the same professional quality but you save on the delivery fee.
How long will my balloons last?
Our balloons are all professional & biodegradable. Our balloons will easily last a month (and typically longer) indoors.
Outdoor installs can be a little trickier with the Texas heat so we don't recommend planning to have them up for too long outside.
Our bubble balloons are known to last at least a year when taken care of correctly. They are extremely durable!
Do your installations include breakdown?
If your installation includes rentals (props, backdrops, shimmer wall), then we will come breakdown. For all other jobs, breakdown does not come included.
Feel free to keep the balloons, donate them; they're yours! If you'd like for us to come breakdown the event, we can absolutely do that by adjusting your delivery fee rate to 30% (instead of the standard 20%)
What if I need to cancel?
We totally understand that life happens! If it's something out of your control, we'll work with you as best as we can. We typically ask for a 30 day notice. Your booking fee will then be credited towards a future event of the same theme.
If we receive less than a 30 day notice, the booking fee will be forfeited.